941-923-2569
7211 South Tamiami Trail
Sarasota, FL 34231
info@norwegianleathergallery.com
Visit: www.copenhagen-imports.com
ALL OF OUR STRESSLESS® RECLINERS ARE SOLD AT THE LOWEST PRICE ALLOWED BY THE MANUFACTURER.
Customize your Stressless® Recliner: Only here can you use the Ekornes Configuration Utility to customize your Stressless® recliner or sofa. The Ekornes Stressless® line of recliner chairs and ottomans come in four different leather grades and in a micro fiber suede. With over 70 different color choices and a wide variety of styles to choose from, there is a Stressless® recliner to meet anyone's style and decor. The Stressless Design Gallery at Copenhagen Imports has factory trained sales people to answer all of your Ekornes questions, and our designers can help pick the color and style that is right for you.
How to Order
Call 941-923-2569
Mon-Sat (ET) 10:00am-6:00pm
Sun (ET) Noon-5:00pm
If you miss us, we will promptly return your call upon our return — guaranteed.
Product Inquiries:
info@norwegianleathergallery.com
Fax Inquiries (24/7): 941-924-5793
Please include phone number and email address on all faxes.
Our Address:
Stressless Design Gallery
c/o Copenhagen Imports, Inc.
7211 South Tamiami Trail
Sarasota, FL 34231
Payment
We charge your credit card the same day as the order regardless of lead times. For all orders that are custom made to order in Norway, you may call us at 941-923-2569 and order over the phone. A deposit of one-half of the order total is required when ordering over the phone, the remaining balance would then be due before we ship your order.
Shipping & Handling
Shipping is FREE for all Stressless® recliners to destinations within the continental U.S.
For orders outside of the United States, to Alaska or Hawaii, please call our store for the cost of shipping.
Returns
If you wish to cancel your order, you must inform us within 24 hours of order date. Special orders which are built to your specifications cannot be returned for refunds. If your order has already been placed with Stressless® Ekornes and put into production, there will be a 25% cancellation/restocking fee. If you cancel your order after we have shipped your Stressless® product to you, you are responsible for all shipping and insurance costs, both ways, plus a 25% cancellation/ re-stocking charge. All returns must have prior authorization and must be in original packaging. It is important to double-check your sizing and colors before ordering. Samples of leather colors are often available if you are unsure of colors before ordering.
Delivery Times
Almost all styles and colors are available from our Stressless® Ekornes distribution center and are therefore often available for delivery in as little as 2-3 weeks.
Special ordered Stressless® products which are made for you in Norway will typically take 12-16 weeks to arrive.
All delivery times are subject to change without notice. We do have some stock available for immediate delivery.
Damages
It is your responsibility to inspect the contents of your order at the time of delivery. You must note on the bill of lading along with your signature that the product arrived damaged. Failure to follow these steps could negate your freight claim.
Our shipping cartons are specially designed for the rigors of cross country shipping, which means that the chance of damage is minimal. If you do have a problem, we will diligently work until the problem is resolved.
Sales Tax*
Florida residents must pay appropriate sales tax. We currently ship to all 48 states outside of Florida within the continental United States; however, we cannot control individual state or municipal taxing authority which may be subject to change.